FAQs

1. What is the timeframe for producing or creating your jewelry?

My production time is remarkably swift, taking only 1-3 days. This ensures you receive your order promptly. I send orders through USPS, and the US shipping time is approximately 3-5 business days. Shipping policy

2. Can I preview the design before making a purchase?

Absolutely! I provide a design preview option, allowing you to visualize your chosen design before placing your order.

3. Are your jewelry items waterproof?

Yes, all my jewelry is waterproof, ensuring their longevity and your peace of mind.

4. How are the products packaged?

Each order, whether it's a bracelet, necklace, keychain or ring, arrives in an elegantly gift-wrapped box, adding a touch of sophistication to your purchase.

5. Do you offer a warranty for your products?

I stand by the quality of my products. Every purchase comes with a 1-year Warranty, demonstrating my commitment to your satisfaction.

6. What materials do you use for your jewelry?

I use only premium materials like Sterling Silver, Gold Filled, and Genuine Leather. My jewelry is hypoallergenic, ensuring comfort and durability.

7. Are your bracelet designs adjustable?

Yes, my bracelet designs are adjustable and designed to fit popular sizes. If you need a custom size, you can provide the details in the checkout note.

8. How can I personalize my order with custom text?

Personalization is easy! Just include the custom text you'd like engraved in the "Note to Nadin Art Design - Personalized Jewelry:" box during the checkout process.

9. What payment options do you accept?

I can accommodate a variety of popular payment methods including Credit Cards such as Visa, MasterCard, American Express, along with options like Apple Pay and Paypal.

Payment options

10. What is your return policy?

Several types of goods are exempt from being returned. Custom engraved or personalized orders cannot be returned.

Feel free to contact us if you have any further inquiries or need assistance. Your satisfaction is our priority! Return policy

How do I contact you

You can write me via contact form or directly to info(at) nadinartdesign.com